San Diego In Focus
Technology Office

Technology Office

The County Technology Office (CTO) provides a full range of information technology (IT) services for County of San Diego employees and residents. The purpose of the CTO is to lead, guide and direct the optimal business management of IT for County business groups and departments.

 

2,805 computers refreshed

2,534 computers donated to San Diego Futures Foundation

Desktops/laptops deployed: 329 desktops and 617 laptops

Servers deployed: 226 physical servers and over 716 virtual servers

135,443 Help Desk calls per year

County E-Mails (Anti-SPAM protection):

Blocked SPAM: 81,267,129

Good Emails: 26,692,843

County external website: roughly 23.4 million webpage views

Help Desk Customer satisfaction rating of 98.2% positive with a response rate of 69.06%

cto