Collection Tools


Once a child support order has been taken, child support professionals will begin enforcing the order using both manual and automatic actions.

Manual Enforcement Tools:

Phone calls, emails, and faxes to non-custodial parents and employers to obtain payments.

Automatic Enforcement Tools:

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  • Income Withholding Order (IWO)
    • What is an Income Withholding Order (IWO)?
      An IWO, also known as a wage assignment or a garnishment, is the court ordered child support amount that is requested from the Noncustodial Parents paycheck.
    • Noncustodial Parents must make direct payments to the State Disbursement Unit until an IWO is in place.
    • The IWO is required by law.
    • The employer will deduct the child support amount from each paycheck and send the amount to the State Disbursement Unit for processing. Processing may take up to seven business days.
    • Once an IWO is received, the employer must take out the child support until they receive a termination of withholding from DCSS, or the Noncustodial parent is separated from employment.
      An employer may take up to 50% of the Noncustodial Parents take home (net) pay.
    • Self-employed Noncustodial Parents are court ordered to make direct payments to the State Disbursement Unit.
    • Independent contractors should confirm the IWO has been received and put in place with their employers. If the IWO is not in place, the Noncustodial Parent must send payments directly to the State Disbursement Unit.
  • National Medical Support Notices (NMSN)
    • What is a National Medical Support Notice (NMSN)?
      A NMSN is a court order for health insurance coverage to be provided for the child(ren).
    • Employers or insurance carriers must enroll the child in the Noncustodial Parents’ health insurance plan once the notice is received.
  • Automatic Income Withholding

    The following agencies begin withholding after a support order has been entered and an electronic IWO is sent:

    • Employment Development Department (EDD)
    • State Disability Insurance (SDI)
    • Social Security Administration (SSA)
    • Division of Workers Compensation (DWC)
  • Bank Levies
    • DCSS will take money from bank accounts when past due support is owed.
    • As long as you have a past due amount of $100.00 or greater, your accounts may be levied up to 4 times a year, per financial institution.
    • Bank levy fees are fees charged by the bank, and are non-refundable.
  • License Suspension

    The law requires delinquent child support cases to be reported to all state licensing agencies. When child support is not paid, the licensing agencies will suspend, revoke, or withhold:

    • Driver’s Licenses: Dealers, transporters, driving school
    • Professional Licenses: Guard Card, Baton, Firearms, Barbers, Cosmetologists, LVN, RN, Pharmacist, Dentist, Tax Preparer, etc.
    • Business Licenses: Real Estate, Contractors, Teaching Credentials, and State Bar (attorney) memberships
    • Fishing and Game licenses

    Each month the full support is not paid, the Noncustodial parents license will be referred to the DMV for suspension. The DMV will send an 'intent to suspend' letter to the address of record.

    Contact DCSS immediately to make a payment for a license release.

  • Property Liens

    A lien shall be placed against the Noncustodial Parent in any county in which property may be owned.

  • Income Tax Intercepts
    • Intercepts will occur through both state and federal income tax refunds to pay past-due child support.
    • Jointly filed returns may also be intercepted.
  • Lottery Intercepts

    California State Lottery winnings can be intercepted to pay past due child support.

  • Credit Reporting Agencies

    DCSS will report all payments to the credit reporting agencies as on time or delinquent.

  • Passport Denial
    • Past due child support is reported to the U.S. State Department and can result in the denial of a passport being issued or renewal.
    • The arrears must be paid in full before a passport can be released.
  • Contempt

    Failure to pay child support may result in a Contempt hearing. If the court determines that a parent has failed to make payments, they may result in additional fines and/or jail time.

  • Case Closed?

    Although DCSS or the other parent closed the case, this does not mean you no longer owe child support. The court order will remain valid until changed by a court hearing. To learn more about changing your court ordered support, click here.



Frequently Asked Questions

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