The San Diego County Cable Television and Telecommunications Review Commission, along with the Cable Television Grant Award Program are no longer in existence.
The Commission was responsible for reviewing and recommending that the Board of Supervisors approve cable television franchise applications filed with the County. Once a cable operator was franchised, the Commission made sure that franchised operators followed all terms of their agreements. Under new state law, Cable Television Operators are now called video providers. Under new state law, video providers are licensed by the California Public Utilities Commission (www.cpuc.ca.gov) phone 800-649-7570.
The Cable Franchise Administrator for the County is a County staff person in the County Communications Office. Cable TV Subscribers can contact that office if a subscriber complaint about cable TV, not Internet or phone, cannot be resolved with their provider. The County of San Diego is only authorized to assist subscribers who live within the unincorporated areas of the County. To clarify; if you live within a city, please contact that city for assistance. Check your cable TV bill for contact information for your city.
The Cable Television Grant Award Program is no longer available.
County staff can assist with questions or complaints regarding cable TV service to customers residing in the unincorporated areas of the County. Customers should first attempt to resolve the problem directly with the cable company.
Cable Franchise Administrator
County Administration Center
1600 Pacific Highway, Room 208 (MS-A359)
San Diego, CA 92101
(619) 595-4639 Phone
Again Customers living in a City (such as the City of San Diego) should contact the cable office in that city. Contact information should be printed on the customer's cable television bill.