Children, Youth & Families System of Care

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Emergency and Crisis Services

If you are having a Behavioral Health emergency, please call 9-1-1.

According to Title 9 of the California Code of Regulations, an "Emergency Psychiatric Condition" is defined as a condition in which a person, due to a mental disorder, is an imminent danger to self or others or is immediately unable to provide for or utilize food, shelter or clothing. This situation indicates an immediate need for psychiatric inpatient hospitalization or psychiatric health facility assessment.

Crisis children's services are available at the Access and Crisis Line at 1-888-724-7240. (TDD for the hearing impaired: 619-641-6992.) Spanish speaking counselors are available most hours, and interpretation is accessible in over 140 languages through language interpreting services 24/7.

Emergency mental health services are available at the Emergency Screening Unit (ESU) for children and adolescents under age 18 who are experiencing a mental health emergency or crisis.

Emergency Screening Unit (ESU): 619-421-6900
730 Medical Center Court
Chula Vista, CA, 91911
Telephone: (619) 421-6900

Please call in advance if possible.

The Emergency Screening Unit (ESU) provides emergency psychiatric evaluations, crisis intervention, crisis stabilization, brief outpatient counseling, case management and emergency medication management to children and adolescents under age 18.

Over 1,000 youth receive an emergency psychiatric assessment at the Emergency Screening Unit annually. The unit is open 24 hours/7 days a week, and serves the entire County. Patients are brought by parents/guardians, social workers, law enforcement or ambulance from their family residences or from shelters, Juvenile Hall, hospital emergency rooms, schools, foster homes, group homes, or residential facilities.

ESU serves the Medi-Cal population and those who do not have any medical coverage. Although those with private insurance can be seen at ESU, it is advised that the private insurance clients receive services at facilities and agencies authorized by the insurance company.

Clients are assessed as to the types of services they need, with integrated attention to mental health, physical health and substance-related issues. If hospitalization is not required, appropriate community referrals are made.

For more information, please call 619-421-6900 or email Sharon Massoth.

For administrative information or to provide feedback about this page, call BHS Administration at 619-563-2700.