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Requesting Library Materials

If a book, video, or music CD is owned by one of the San Diego County Library branches, you may request this material be sent to your local branch. You may place your own request using the library catalog, or ask a library staff person to assist you in making the request. Requests may also be made online from home or office. There is no charge for this service.

How do I request library materials online?

Once you have found an item you'd like to request in the library catalog:

Tips

When and where can I pick up requested materials?

You will be notified when the requested item is available for pickup. Email and print notices are generated the same day or the following morning.

See Request and Overdue Notices for more information.

How do I request materials from other library systems?

If SDCL doesn't own the item, you may place a request via Circuit or Link+ if a copy is available.

The library offers a special service called Interlibrary Loan (or ILL) for books or periodical photocopies not owned by the San Diego County Library, Circuit or Link+. SDCL does not charge for this service. However, the lending libraries may charge a fee.

Ask library staff for more information about this service; they can help you fill out a request.

What does the Freeze feature do in My Library Account?

Freezing a request means that your position in the waiting list is skipped over until you reactivate ("unfreeze") the request. Freezing allows you to stay on the waiting list while requests for the item are filled for customers further down on the list.

How do I freeze or unfreeze items I have requested?

To freeze items:

  1. Log in to My Library Account.
  2. Click on the Requests button.
  3. Notice the Freeze column on the right side of the page. There will be a checkbox next to items that are eligible to be frozen.
  4. Select the item(s) you would like to freeze and click on the Update Holds button to activate your changes.

To unfreeze items:

  1. Log in to My Library Account.
  2. Click on the Requests button.
  3. In the Freeze column, remove the checkmark in the box for the item(s) you would like to unfreeze.
  4. Click on the Update Holds button to activate your changes.

Note: When items are frozen, then can only be unfrozen by the customer. Library staff are unable to unfreeze items for customers.