About the Lakeside Library
Opening in May 1913, the Lakeside Library has changed many venues over the years before settling into its current location in Lindo Lake Park. Thanks to numerous remodels, customers now enjoy a larger facility, children's space, and a colorful mural celebrating local history and natural surroundings. With a gorgeous view of the water and wildlife, the branch has become a bustling center for lifelong learning that checked out over 215,000 items last year.
Community and customer relationships are essential at the Lakeside library. Staff supervisor Erica Miller shares, "We know our customers by name, and the staff is dedicated to providing the best customer service possible, as evidenced by the numerous Customer Service Hero awards." The community flocks to the library, often by foot or by bike, and lately the job resources have seen a jump in popularity. Since the economy has turned sour, Erica notices that many of the people that come in to use the computers are getting job resume assistance, searching for open employment opportunities, or trying to locate more affordable housing. In order to meet this need, library staff have started planning free programs that offer customers job search assistance.
Youth services are also essential at the Lakeside Library, and Erica has noticed that, "For some of the youth from the local schools, the library is like a second home. The parents know their kids are in a safe place." Popular programs for children include numerous weekly storytimes and a science-based after school program called Elementary Explorers, which gives kids the opportunity to do simple experiments and crafts. Teens take part in culinary programs where they learn how to make healthy snacks, such as fruit smoothies. All ages enjoy weekly Wii time, and bimonthly Bingo nights are a huge hit with the adults. Lately, customers have been using the library's new service, Link+, to order textbooks and unique items from partner library systems.
On Friday, September 24, at 2:30 p.m., the Lakeside Branch is holding their Customer Appreciation Open House. Customers will enjoy a Hawaiian themed celebration, complete with a Polynesian band, and be given an opportunity to meet Library Director José Aponte.
Lakeside Library staff: Charles, Molly and Volunteer of the Month Gerrie Stoll