Do you want to close your case?
Non-Public assistance cases
Public assistance cases
If the child(ren) are receiving cash aid, the Department of Child Support Services is required by law to continue to enforce the support order, even if the custodial party does not want our services.
If the child(ren) stop receiving cash aid, we are required to collect the arrears that accumulated while the child(ren) were on aid.
Medical Enforcement only
If the cash aid is stopped, but the child(ren) continue to receive
Medi-Cal aid, we will keep the case open for health insurance
Frequently Asked Questions
- I am no longer getting cash aid, can I close my child support case?
You may close your portion of the case, but DCSS will continue attempting to collect the balance of the debt owed to the county.
- I am only on Medi-Cal, do I have to have a child support case?
No, you do not have to have a case. However, if you were previously receiving cash aid, and a case was opened, we will keep the case open for health insurance enforcement only.
- The father and I are back together, how do I close my case?