Complaint Resolution

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The Complaint Resolution/Ombudsperson Team can be reached at

(858) 650-5321  fax (858) 650-5280.

Ombudsperson can help with: Ombudsperson cannot help with:
  • Customer service
  • Timeliness of service
  • Payment and billing issues
  • Decisions to close a child support case
  • Court-ordered amount of child support
  • Past due payments
  • Custody or visitation
  • Spousal support
  • Determination of parental relationship
  • Complaints about court services or commissioners

Click here for more information about the Ombudsperson Program.

Complaints about court services cannot be resolved by the local child support agency. See the Family Law Facilitator at the courthouse, an advocate, or a lawyer for help in resolving these issues.