Coronavirus (COVID-19) Resources and Reopening Guidance

If you have questions regarding Coronavirus (COVID-19) please contact:

Call 2-1-1
Email 211 San Diego - 211help@211sandiego.org
Website for 211 San Diego - https://211sandiego.org
Email County staff - COVID19BusinessQuestions@sdcounty.ca.gov
Email State staff - EssentialServicesInquiries@cdph.ca.gov

For up to date information about COVID-19, including resource documents such as the County public health order, frequently asked questions, informational posters, and guidance visit coronavirus-sd.com or COVID-19 Information and Resources in Other Languages Web Page.

Body Art | Massage | Food Facilities | Swimming Pools / Spas | Organized Camps

VIRTUAL OFFICE

Effective March 19, 2020: To slow the transmission of COVID-19, the Department of Environmental Health (DEH) will be temporarily closing all public lobby spaces effective Friday, March 20th. To ensure our customer’s needs are being met, DEH will be going to a virtual business process until further notice.

CURRENT NEWS

The State Regional Stay at Home Order, announced December 3, 2020, requires regions with less than 15% hospital intensive care unit (ICU) availability to comply with additional COVID-19 preventative measures. Today, the Southern California region (which includes Imperial, Inyo, Los Angeles, Mono, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura), met that criteria. Effective, December 6, 2020 at 11:59 pm (Midnight Sunday Night) the following state required Health Order changes will take effect and be in effect for a minimum of 3 weeks. After the initial three week period the hospital ICU capacity will be assessed on a weekly basis and the Order will be updated when ICU capacity meets or exceeds 15%.

Effective December 6, 2020 at 11:59 pm (Midnight Sunday Night):

The following businesses and playgrounds must close:

Restaurant Food Facilities (other than for take-out, pick-up or delivery, which is still allowed)
Bars, breweries, and distilleries (other than for take-out, pick-up or delivery, which is still allowed)
Wineries (other than for take-out, pick-up or delivery, which is still allowed)
Indoor and outdoor playgrounds
Indoor recreational facilities
Hair salons and barbershops
Personal care services (including massage and body art)
Museums, zoos, and aquariums
Movie theaters
Family entertainment centers
Cardrooms and satellite wagering
Limited services
Live audience sports
Amusement parks

On December 6, 2020, supplemental guidance on Grocery Stores was provided. Stand-alone grocery stores, where the principal business activity is the sale of food, may operate at 35% of capacity (based on fire department occupancy limits). All access to grocery stores must be strictly metered to ensure compliance with the limit on capacity. The sale of food, beverages, and alcohol for in-store consumption is prohibited.

As temperatures begin to drop, portable outdoor appliances are increasingly being used to heat outdoor areas. Learn more about outdoor heater safety.

If you are looking to volunteer or if you or someone you know is in need of food, please visit the San Diego Food Bank webpage for a schedule of food distributions taking place this month. Lists are organized according to program. The following Chartiable Feed Guidance provides recommendaitons on providing charitable food during the pandemic and clarifies the procedures and protocols required to ensure holidays meals are distributed safely.

RECENT UPDATES

Home Quarantine Guidance for Coronavirus Disease 2019 (COVID-19) Close Contacts
Arabic | Chinese | Karen | Korean | Somali | Spanish | Tagalog | Vietnamese

July 24, 2020: The FDA (en español) is warning consumers to check their supplies of hand sanitizers, as some have been found to contain methanol (also known as wood alcohol), which is a substance that can be toxic when absorbed through the skin and can be life-threatening when ingested. Handsanitizer Warning Flyer (en español).

Effective August 31, 2020: San Diego County has been designated Tier 2 - Substantial Risk Level on the California Blueprint for a Safer Economy. Many of the sectors listed can resume indoor activities with a limited capacity and COVID-19 safety precaution modifications in place. These precautions are outlined in the State Guidelines and the Safe Reopening Plans or Food Facility Protocols, specific to your industry.

REPORTING ILL FOOD HANDLERS

The person in charge of a food facility is required to report to the County of San Diego Department of Environmental Health when a food employee is diagnosed with COVID-19, Salmonella, Shigella, Enterohemorrhagic, or Shiga-toxin producing E. Coli, Hepatitis A, Norovirus or Entamoeba Histolytica.

Call (858) 505-6814 or email fhdepi@sdcounty.ca.gov.

REOPENING GUIDANCE

San Diego Safe Onsite Food and Beverage Plan – Review guidance. (Updated 10/29/20)
San Diego Food Facility, Restaurant, Bar, Winery, Brewery Operating Protocol – Fill out, print and post at a public entrance. Implement all mandatory measures.
San Diego Guidance for Food Facility Re-Openings – Guidance checklist to help you with re-opening.
San Diego Safe Dining Posters – Print and display these posters at all entrances to the facility.
State Guidance for Restaurants, Bars and Wineries – Review guidance for additional measures.
State Guidance for Family Entertainment Centers – Review guidance for additional measures.
Frequently Asked Questions (FAQs) about business practices for those who serve Alcohol.
Food Facilities: Questions and Answers (Updated 12/07/20)
Temporary Outdoor Dining Experience During COVID-19 - Standard Operating Procedures (Updated 11/06/20)
State Guidelines on Face Coverings (Updated 11/16/20) / County Guidance

ARABIC:
خطة الموقع الآمن للأغذية والمشروبات في سان دييغو (Updated 10/30/20)
ر وتوكول تشغيل مرفق الغذاء ، المطعم ، البار ، مصنع النبيذ ، مصنع التخمير في سان دييكو
ملصقات طعام آمنة

FARSI:
طرح ایمن سازی صرف غذا و نوشیدنی در محل اغذیه فروشی های سن دیگو در شرایط کووید-19 (Updated 11/06/20)
کانتی سن دیگو – پروتکل راه اندازی مراکز اغذیه فروشی، رستورانها، بارها و کارخانه های شراب سازی و آبجوسازی در شرایط کووید-19
پوسترهای ناهار خوری ایمن

JAPANESE:
サンディエゴの安全現場飲食物計画 (Updated 11/06/20)
サンディエゴ食品施設、レストラン、バー、ワイナリー、醸造所に対する運営手順
 安全な食品ポスター

KAREN:
San Diego w>ylRzsJ;zJw>qgw>tDw>tD'D;w>xHw>edw>&J.w>usJR (Updated 11/16/20)
San Diego w>tD.w>tDw>ol.xD.<w>tD.us;< w>qgoH;tvD> (Bar) < w>zDpyH;xH;tvD>< w>zDbH.,.w>rRw>od.w>oDw>rRusJ
\w>t'dwz.Aw>bs;pJCmtDRzJtHR

KOREAN:
샌디에이고 안전한 현장 식음료 계획 (Updated 11/06/20)
샌디에이고 식품 시설, 레스토랑, 바, 와이너리, 양조장 운영 프로토콜
안전한 다이닝 포스터

MANDARIN (CHINESE):
聖地亞哥安全現場餐飲計劃 (Updated 10/30/20)
聖地亞哥食品設施，餐廳，酒吧，酒莊，啤酒廠操作協議
安全餐廳海報

SOMALI:
Qorshaha Cuntada iyo Cabbitaanka ee San Diego ee Nabdoonaanta (Updated 10/30/20)
Xarunta San Diego Food Facility, makhaayadda, Bar, Winery, Borotokoolka Howlgalka
Boostada Qolka Nabdoon

SPANISH:
Plan de Alimentos y Bebidas Seguras de San Diego (Updated 11/02/20)
Protocolo Operativo para Instalaciones de Comida, Restaurantes, Bares, Vinícolas y Cervecerías en San Diego
Carteles de comidas seguras en San Diego

TAGALOG:
San Diego Ligtas na Onsite Pakain at Inuming Plano (Updated 11/02/20)
Pasilidad ng Pagkain sa San Diego, Restawran, Bar, Pagawaan ng Alak, Protokol sa Pagpapatakbo ng Serbesa
Karatula Para Sa Kaligtasan Sa Lugar Ng Kainan o Restawran

VIETNAMESE:
Kế Hoạch An Toàn Thực Phẩm Và Đồ Uống Tại Chỗ Của San Diego (Updated 10/30/20)
Cách Thức Điều Hành Dành Cho Cơ Sở Chế Biến Thực Phẩm, Nhà Hàng, Quán Rượu, Nhà Máy Rượu, Nhà Máy Bia Ở San Diego
Áp phích ăn uống an toàn

COVID-19 Information and Resources in Other Languages Web Page

ADDITIONAL CORONAVIRUS (COVID-19) RESOURCES

Is your local farmers market currently closed due to COVID-19 restrictions? Looking for ways to support your local farms and still get your fresh produce? Here is a list of farms fulfilling orders for pick up, and some offer delivery.

California Emergency Food and Food Benefits Information.CDC - What Grocery and Food Retail Workers Need to Know about COVID-19

Charitable Feeding Operations During COVID-19

General Disinfection Guidance - English
Guía de Desinfección - Spanish
消毒指南 - Mandarin (Chinese)
HƯỚNG DẪN TIỆT TRÙNG - Vietnamese
GABAY SA PAGDISEMPEKTA - Tagalog
راهنمای ضدعفونی کردن - Farsi
دليل التطهير - Arabic
消毒ガイダンス - Japanese
살균 지침 - Korean
TILMAANTA JEERMIS DILAHA - Somali
rRoHw>C>w>eJ.usJ - Karen

Food Facility Disinfection Guidance - English
Guía para Establecimientos de Comida - Spanish
食品處理中心指南 - Mandarin (Chinese)
HƯỚNG DẪN CHO CƠ SỞ THỰC PHẨM - Vietnamese
GABAY SA MGA PASILIDAD NG PAGKAIN - Tagalog
راهنمای مراکز تهیه غذا - Farsi
توجيه المنشآت الغذائية - Arabic
食品施設のご案内 - Japanese
식품 시설 지침 - Korean

3RD PARTY FOOD DELIVERY SERVICE PROVIDERS
Food Safety Guidance for 3rd Party Food Delivery Service Providers

RESTAURANTS AND CATERERS
Food Safety During Transport and Deliveries - English
Como Proteger la Seguridad de la Comida durante Transporte / Entregas a Domicilio - Spanish
在運輸/交付過程中保護食品安全 - Mandarin (Chinese)
AN TOÀN THỰC PHẨM TRONG HOÁ TRÌNH VẬN TẢI/GIAO HÀNG - Vietnamese
PAG PROTEKTA SA KALIGTASAN NG PAGKAIN HABANG INIHAHATID - Tagalog
پاس‌داشتِ موادِ خوراکی هنگامِ حمل و پخش - Farsi
ماية سلامة الغذاء أثناء النقل / التسليم - Arabic
輸送/配達中の食物安全管理 - Japanese
운송 / 배달 중 식품 안전 보호 - Korean

BODY ART AND MASSAGE RESOURCES

What changed on December 7, 2020?
Effective, December 6, 2020 at 11:59 pm (Midnight Sunday Night) the State Regional Stay at Home Order requires that regions with less than 15% hospital intensive care unit (ICU) availability comply with additional COVID-19 preventative measures. Personal Care Services, including massage and body art, must close until further notice.

Effective October 20, 2020, body art and massage can open indoors with modifications in any tier. Follow the State’s guidance for personal care services. Prior to reopening, ensure you have taken the precautions outlined in the State guidelines and the Safe Reopening Plan specific to your industry.

Effective September 1, 2020, the San Diego County Health Order requires all Personal Care Services, including Body Art (Tattoo) and Massage, to have customers sign in with their name and telephone number. This is consistent with normal intake process as State and local regulations already require Body Art and Massage facilities to track and maintain customer information for services administered.

Body Art and Massage Facilities: Frequently Asked Question and Answers (Updated 12/07/20)

POOL RESOURCES

On October 20, 2020, the State Guidance was updated to allows outdoor spa / hot tub use in all tiers, if in use by one household group or in cases where six feet of distancing can be maintained.

Approval from DEH is not needed to reopen your spa/hot tub. Prior to re-opening, each facility will need to review and implement COVID-19 preventative measures described in the County of San Diego Public Swimming Pool Operations During COVID-19 Guidance and complete and post a copy of the County Safe Re-Opening Plan at the facility. Section E of the Safe Re-Opening Plan must be filled in with a description of the precautions your facility has implemented to meet the measures in the County of San Diego Public Swimming Operations During COVID-19 Guidance.

Ensure water chemistry is balanced and the filtration system is functional so the water remains clear to reduce the risk of drowning. This will also prevent the body of water from becoming a mosquito breeding source.

The Department of Environmental Health (DEH) recommends the following best practices to maintain your swimming pool or spa:

Pools: maintain free available chlorine levels at 2.0-10.0 ppm
Spas: maintain free available chlorine levels at 3.0-10.0 ppm
Maintain pH at 7.2-7.8
Maintain a schedule for the recirculation system to be operable

What changed on October 20, 2020?

Purple – Widespread – Tier 1: Outdoor pools can open. Outdoor hot tubs can open only for use by household groups or in cases where six feet of distancing can be maintained. Indoor pools, hot tubs, saunas, and steam rooms must remain closed. Indoor pools used for essential services, such as teaching infant drowning prevention or for use of day camps are allowed.
Red – Substantial – Tier 2: Same as Tier 1. Outdoor pools can open. Outdoor hot tubs can open only for use by household groups or in cases where six feet of distancing can be maintained. Indoor pools, hot tubs, saunas, and steam rooms must remain closed.
Orange – Moderate – Tier 3: Indoor pools can open when physical distancing can be maintained for non-household groups. Indoor pools do not include any indoor water parks or water rides. Indoor hot tubs, saunas, and steam rooms must remain closed.
Yellow – Minimal – Tier 4: Indoor pools, hot tubs, saunas, and steam rooms can open but physical distancing must be maintained for non-household groups. Indoor pools do not include any indoor water parks or water rides.

Pool Facilities: Frequently Asked Question and Answers (Updated 12/07/20)

Orientación para la Operación de Piscinas Públicas durante el COVID-19 (Actualizado 26/10/20)

ORGANIZED CAMPS

June 8, 2020
The County has been informed that Overnight Camps will not be included with Day Camps and Campgrounds as part of the phased reopening plan and Health Order amendments moving forward on June 12, 2020. Unfortunately we don’t know at this point when Overnight Camps will be able to resume operations. We will provide updates as soon as information becomes available.

If you have a specific question regarding the Health Order or the timeline for reopening of Overnight Camps please contact the County’s COVID specific email at: COVID19BusinessQuestions@sdcounty.ca.gov.

June 5, 2020
Day Camps and Child Care Programs/Providers will be allowed to reopen on June 12, 2020.

May 29, 2020
As of today, the County of San Diego is in “Stage 2” of California’s re-opening plan, which does not allow Organized Camps to operate. Camps are currently identified as a business that can operate in Stage 3 with modifications. To prepare for those modifications to protect the safety and health of staff and campers from COVID-19, please read the American Camp Association Guidance (ACA), which includes links to the Centers for Disease Control and Prevention (CDC) guidance. Please use this information to plan how your camp can implement the recommended measures to safely re-open.