Child Care Services FAQs

COVID-19 Vaccine

Click here to view the County of San Diego COVID-19 website and  general FAQs regarding the vaccine. 

Telebriefing Q&A Reports

Click a telebriefing date below to view the Q&A report. Please note that answers in telebriefing reports are only accurate as of the date the telebriefing took place. For additional questions or clarifications, please email us at

Early Care and Education Frequently Asked Questions (12/09/2021)

Please note answers in this FAQ are being updated. Please refer to the most current childcare decision tree.

Decision Tree

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Clinical Questions

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  • What are the Current Ratios for Children in Child Care Centers?

    Child Care Facilities may return to Title 22 regulations on group sizes. However, it is strongly recommended that it is done slowly and cautiously. Adding more children increases the risk of an outbreak, and it is the responsibility of the provider to make sure guidelines are followed. 

Cleaning & Sanitation 

COVID-19 Reporting

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  • What do we do if a child, staff or facility contact has a positive COVID-19 test?

    Remember to report the incidents to the County, CCL and affected families.

    • Report the case to the County
      • If a child, staff or facility contact has tested positive for COVID-19 please contact the Epidemiology Unit by phone at (619) 692-8499. For urgent matters on evenings, weekends or holidays, dial (858) 565-5255 and ask for the Epidemiology Unit duty officer.
      • Childcare providers are required to report to the local health office the presence or suspected present of any communicable diseases (click here for more information).
    • Report the case to Community Care Licensing (CCL) 
      • If a child, staff or facility contact has tested positive for COVID-19 please contact your local CCL regional office within 24 hours. To reach a Licensing Duty Officer please call (619) 767-2200 and press #3
      • Submit an Unusual Incident Report (LIC 624 or LIC624B) within 7 days of the report to your assigned Licensing Program Analyst or Regional Office, please include the contact with Epidemiology or Public Health Official with recommendations in your report.
    • Follow CDC recommendations ( click here for more information):
      • Close off areas used by the person who is sick.
      • Open outside doors and windows to increase air circulation in the areas.
      • Wait up to 24 hours or as long as possible before you clean or disinfect to allow respiratory droplets to settle before cleaning and disinfecting. 
      • Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, and common areas. 
      • If more than 7 days have passed since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.
      • Continue routine cleaning and disinfection.

Hand Sanitizer Storage 

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  • Where should we store hand sanitizer?

    A:  From Title 22 Licensing Regulations

    § 101238(g). Buildings and Grounds: Disinfectants, cleaning solutions, poisons, and other items that could pose a danger if readily available to children shall be stored where inaccessible to children


    § 102417(g)(4). Operation of a Family Child Care Home: Poisons, detergents, cleaning compounds, medicines, firearms, and other items which could pose a danger if readily available to children, shall be stored where they are inaccessible to children.

    From CDC—When and How to Wash Your Hands

    Closely supervise young children when using hand sanitizer to prevent them from swallowing hand sanitizer because it can cause alcohol poisoning.

    Why? Ethyl alcohol (ethanol)-based hand sanitizers are safe when used as directed, but they can cause alcohol poisoning if swallowed.  Children may be particularly likely to swallow hand sanitizers that are scented, brightly colored, or attractively packaged. Hand sanitizers should be stored out of the reach of children and should only be used with adult supervision.  Be aware that children might purposefully swallow hand sanitizers due to the high alcohol content. For more information please refer to the California Poison Control Organization

Stay Up to Date

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ECE Telebriefing Recordings

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