San Diego In Focus
Technology Office

Technology Office

The County Technology Office (CTO) provides a full range of information technology (IT) services for County of San Diego employees and residents. The purpose of the CTO is to lead, guide and direct the optimal business management of IT for County business groups and departments.

 

3,652 computers refreshed

3,721 computers donated to San Diego Futures Foundation

Desktops/laptops deployed: 302 desktops and 595 laptops

Servers deployed: 190 physical servers and over 532 virtual servers

110,020 Help Desk calls per year

County E-Mails (Anti-SPAM protection):

Blocked SPAM: 94,812,999

Good Emails: 27,519,251

County external website: roughly 1,050,621 webpage views

Help Desk Customer satisfaction rating of 98.8% positive with a response rate of 68.4%

cto