{"id":4343,"date":"2025-07-23T10:23:15","date_gmt":"2025-07-23T17:23:15","guid":{"rendered":"https:\/\/staging.sandiegocounty.gov\/?post_type=department&#038;p=4343"},"modified":"2026-04-16T09:28:43","modified_gmt":"2026-04-16T16:28:43","slug":"acuerdo-de-subcontratacion-de-ti","status":"publish","type":"department","link":"https:\/\/www.sandiegocounty.gov\/es\/department\/technology-office\/it-outsourcing-agreement\/","title":{"rendered":"acuerdo de externalizaci\u00f3n de TI"},"content":{"rendered":"<p><\/p>\n\n\n\n<p>El Condado de San Diego externaliza sus servicios de TI y telecomunicaciones. Esta p\u00e1gina ofrece el contrato completo. <\/p>\n\n\n\n<p>Todos los enlaces a archivos PDF.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-contract\" data-toc=\"true\">Contrato<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/contract\/IT%20Services%20Agreement%20Base%20Terms%20and%20Conditions.pdf\">Enmendado y reformulado \u2013 10 de enero de 202<\/a><a href=\"https:\/\/aemprodauthor.sdcounty.ca.gov\/content\/dam\/sdc\/cto\/outsourcing\/contract\/IT%20Services%20Agreement%20Base%20Terms%20and%20Conditions.pdf\">5<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-schedules-exhibits-and-appendices\" data-toc=\"true\">Horarios, anexos y ap\u00e9ndices<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/06a%20-%20Schedule%201.2%20Offerror%27s%20proposal.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">01.2 Propuesta del oferente<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/06b%20-%20Vol%20I%20Terms%20and%20Conditions%20v1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">01.2 | Volumen I T\u00e9rminos y condiciones<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/06c%20-%20Vol%20II%20Technical%20v1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">01.2 | Volumen II T\u00e9cnico<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/06d%20-%20Vol%20III%20Price%20v1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">01.2 | Precio del Volumen III<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/07%20-%20Schedule%202%201%20Transition%20Plan.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">02.1 Plan de transici\u00f3n<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/08%20-%20Schedule%202.2%20Termination%20Fees%20During%20Transition.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">02.2 Gastos de rescisi\u00f3n durante el per\u00edodo de transici\u00f3n<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/09%20-%20Schedule%203.2%20Form%20Bill%20of%20Sale.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">03.2 Formulario de factura de venta<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/10%20-%20Schedule%203.3%20Form%20Assignment%20and%20Assumption%20Agreement.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">03.3 Formulario de Acuerdo de Cesi\u00f3n y Asunci\u00f3n<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/11%20-%20Schedule%204.3%20Operational%20Services.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.3 Servicios Operativos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/Exhibit%204.3-2%20%E2%80%93%20AudioVideo%20Conference%20Rooms%20Configuration%20and%20Support.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.3 | Anexo 4.3-2 Configuraci\u00f3n y soporte de salas de videoconferencia<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/Exhibit%204.3-2%20AudioVideo%20Conference%20Rooms%20Configuration%20and%20Support.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.3-2 Configuraci\u00f3n y soporte de salas de conferencias audiovisuales<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/13%20-%20Schedule%204.4%20Asset%20Management%20Upgrades%20and%20Enhancements.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.4 Actualizaciones y mejoras en la gesti\u00f3n de activos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/14%20-%20Schedule%204.8%20Service%20Levels.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.8 Niveles de servicio<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/15%20%20-%20Exhibit%204.8-1%20Special%20Service%20Level%20Requirement.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">04.8 | Anexo 4.8-1 Requisito de nivel de servicio especial<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/16%20-%20Schedule%205%20Invoices%20and%20Reports.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">05 Facturas e informes<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/17%20-%20Exhibit%205.1%20Telecom%20Fees.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">05 | Anexo 5.1 Tarifas de telecomunicaciones<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/18%20-%20Schedule%207.2%20End-User%20Satisfaction%20Surveys.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">07.2 Encuestas de satisfacci\u00f3n del usuario final<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/19%20-%20Schedule%207.3.1%20Standards%20and%20Procedures%20Manual.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">07.3.1 Normas y procedimientos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/20%20-%20Schedule%207%206%20Shared%20Resources.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">07.6 Recursos compartidos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/21%20-%20Schedule%208.1%20License%20Agreement.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">08.1 Acuerdo de licencia<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/22%20-%20Schedule%2010.1.1%20Contractor%20Key%20Personnel.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">10.1.1 Personal clave del contratista<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/23%20-%20Schedule%2010.3%20Relationship%20Management.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">10.3 Gesti\u00f3n de relaciones<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/24%20-%20Schedule%2012.1.1%20Information%20Privacy%20and%20Security,%20CORI,%20CLETS,%20and%20County.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 Privacidad y seguridad de la informaci\u00f3n, CORI, CLETS y acceso a las instalaciones del condado<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/25%20-%20Exhibit%2012.1.1-1%20County%20Privacy%20Incident%20Report%20Form.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 | Anexo 12.1.1-1 Formulario de informe de incidentes de privacidad del condado<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/26%20-%20Exhibit%2012.1.1-2%20CORI-CLETS%20Training%20Request%20Form.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 | Anexo 12.1.1-2 Formulario de solicitud de capacitaci\u00f3n CORI-CLETS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/27%20-%20Exhibit%2012.1.1-3%20Employee-Volunteer%20Statement%20Form.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 | Anexo 12.1.1-3 Formulario de declaraci\u00f3n del empleado voluntario<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/28b%20-%20Exhibit%2012.1.1-4%20Private%20Management%20Control%20Agreement.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 | Anexo 12.1.1-4 Acuerdo de control de gesti\u00f3n del contratista privado<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/29b%20-%20Exhibit%2012.1.1-5%20Federal%20Bureau%20of%20Investigations%20Criminal%20Justice%20Information%20Services%20Security%20Addendum.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">12.1.1 | Anexo 12.1.1-5 Servicios de Informaci\u00f3n de Justicia Penal de la Oficina Federal de Investigaciones (FBI) - Anexo de Seguridad<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/30%20-%20Schedule%2014.1%20Approved%20Subcontractors.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">14.1 Subcontratistas aprobados<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/31%20-%20Schedule%2016.1%20-%20Fees.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 Tarifas<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/32%20-%20Exhibit%2016.1-1%20Resource%20Unit%20Price%20Summary.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-1 Resumen del precio unitario de los recursos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/34%20-%20Exhibit%2016.1-1%20Appendix%201%20New%20Site%20Install%20Variable%20Components.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-1 | Ap\u00e9ndice 1 Componentes variables de instalaci\u00f3n de un nuevo sitio<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/33%20-%20Exhibit%2016.1-1a%20Fees%20Sample%20Calculation.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-1a Ejemplo de c\u00e1lculo de tarifas<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/35%20-%20Exhibit%2016.1-2%20Resource%20Unit%20PRice%20Decomposition.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-2 Descomposici\u00f3n del precio unitario de los recursos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/36%20-%20Exhibit%2016.1-3%20Maximum%20Annual%20Fee.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-3 Cuota anual m\u00e1xima<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/37%20-%20Exhibit%2016.1-4%20Labor%20Categories.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-4 Categor\u00edas laborales<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/38%20-%20Exhibit%2016.1-5%20Firm%20Fixed%20Price%20for%20Apps%20MO%20-%20Portfolio%20Applications.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-5 Precio fijo para mantenimiento y operaciones de aplicaciones \u2013 Aplicaciones de cartera<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/39%20-%20Exhibit%2016.1-5b%20Firm%20Fixed%20Price%20for%20Applications%20MandO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-5b Precio fijo para el mantenimiento y las operaciones de las aplicaciones<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/Exhibit%2016.1%20Resource%20Unit%20Price%20Summary%20Option%20Term.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-6 Resumen del precio unitario del recurso Plazo de la opci\u00f3n<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/Exhibit%2016.1-6a%20Resource%20Unit%20Price%20Decomposition%20Option%20Term.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1 | Anexo 16.1-6a Descomposici\u00f3n del precio unitario del recurso Plazo de la opci\u00f3n<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/41%20-%20Exhibit%2016.1-7%20ELA%20Pricing%20Adjustments.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.1-7 Ajustes de precios de ELA<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/42%20-%20Schedule%2016.7%20Benchmarking%20Methodology.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.7 Metodolog\u00eda de evaluaci\u00f3n comparativa<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/43%20-%20Schedule%2016.8%20Fee%20Reductions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">16.8 Reducciones de tarifas<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/44%20-%20Schedule%2018.2%20Third%20Party%20Contracts.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">18.2 Contratos con terceros<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/45%20-%20Schedule%2019%20Insurance.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">19 Seguros<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/02%20-%20Schedule%20A%20Definitions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A Definiciones<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/03%20-%20Appendix%20A.2%20Assigned%20Contracts.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A | Ap\u00e9ndice A.2 Contratos asignados<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/04%20-%20Appendix%20A.3%20Assigned%20Leases.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A | Ap\u00e9ndice A.3 Arrendamientos cedidos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/schedules\/05%20-%20Appendix%20A.4%20Contractor%20Software.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A | Ap\u00e9ndice A.4 Software para contratistas<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-approved-contract-changes\" data-toc=\"true\">Cambios de contrato aprobados<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-142.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Revisi\u00f3n de los objetivos de rendimiento de los niveles de servicio 25 y 54 del COSD-142<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-143.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Revisi\u00f3n RU de se\u00f1alizaci\u00f3n digital COSD-143<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-144.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Computadora port\u00e1til COSD-144 \u2013 Ingenier\u00eda Avanzada RU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-145.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Soluciones de encuesta COSD-145 Soporte de terminaci\u00f3n de RU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-146.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-146 Revisi\u00f3n de la documentaci\u00f3n del nivel de servicio 52<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-147.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-147 Oficina de Apoyo a Servicios de Emergencia Nivel de Servicio Especial<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-148.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-148 Categor\u00edas de trabajo de Curam Terminaci\u00f3n de RU y acceso a la red \u2013 Cableado est\u00e1tico (biblioteca) Inactivaci\u00f3n de RU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-149.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-149 Unidades de recursos Linux para servidores f\u00edsicos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-150.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Consolidaci\u00f3n de servidores host virtuales COSD-150<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-151.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Revisi\u00f3n de la unidad de recursos de almacenamiento inmutable COSD-151<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-152.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-152 Plataforma de desarrollo de aplicaciones de bajo c\u00f3digo \u2013 Unidad de recursos para usuarios externos de Outsystems<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-153.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-153 Gesti\u00f3n de acceso privilegiado<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-154.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Revisi\u00f3n COSD-154 al nivel de servicio 36: disponibilidad de la red de datos<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-155.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Unidad de recursos ONTAP COSD-155 FSxN<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-156.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-156 Incentivo por pago anticipado de facturas<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-157.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-157 Nivel de servicio 33 Tiempo de respuesta de transacciones: Revisi\u00f3n del acceso a Internet\/Intranet y Nivel de servicio 35: Bloqueo de llamadas del sistema de voz<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-158.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-158 Consultor de WordPress Categor\u00eda Laboral RU<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-159.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terminaci\u00f3n de la unidad de respuesta de servicios de videoconferencia COSD-159<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-160.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Servicios de automatizaci\u00f3n rob\u00f3tica de procesos (RPA) COSD-160<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-161.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">COSD-161 Revisi\u00f3n de tarifas de unidades de recursos de movilidad (RU) de FirstNet<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sandiegocounty.gov\/content\/dam\/sdc\/cto\/outsourcing\/changes\/COSD-162.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Computadora port\u00e1til COSD-162 - Unidad de recursos de Microsoft<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The County of San Diego outsources its IT and telecommunications services. This page provides the complete contract. All links to PDFs. Contract Amended and Restated \u2013 January 10, 2025 Schedules, exhibits, and appendices Approved contract changes [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.sandiegocounty.gov\/es\/department\/technology-office\/it-outsourcing-agreement\/\">Read More&#8230;<span class=\"screen-reader-text\"> from IT outsourcing agreement<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":2499,"menu_order":0,"template":"page-templates\/about.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4343","department","type-department","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT outsourcing agreement - County of San Diego<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sandiegocounty.gov\/es\/departamento\/oficina-de-tecnologia\/acuerdo-de-subcontratacion-de-ti\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT outsourcing agreement\" \/>\n<meta property=\"og:description\" content=\"The County of San Diego outsources its IT and telecommunications services. 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