Contact Us

Video Chat
7:30 a.m. to 5:00 p.m. (Monday to Friday) or


Customer Connect

24/7 Account Access

Text Messaging

Contact your case manager for more details

Call 866-901-3212


7:30 a.m. to 6:00 p.m. (Monday to Friday)

Fax 858-866-8940

Lien Services

Escrow/Title Companies

Our Kearny Mesa and National City offices are open from 7:30 a.m. to 5 p.m. (M-F). 
Our Escondido office is closed.

3666 Kearny Villa Road
San Diego, CA 92123

649 W. Mission Avenue
Escondido, CA 92025


401 Mile of Cars Way
National City, CA 91950



  Payments:   General Correspondence:  
  State Disbursement Unit
PO Box 989067
West Sacramento, CA 95798
  County of San Diego
Department of Child Support Services
PO Box 122031
San Diego, CA 92112-2031

Intergovernmental Worker Resources

image, Intergovernmental Worker Resources

If you work for another child support agency, and need to reach a San Diego intergovernmental case manager, please contact us at 866-901-3212 during the hours of 7:30 a.m. – 6:00 p.m. PST.

After hours, please email:

Complaint Resolution/Ombudsman Information

The Complaint Resolution/Ombudsperson Team can be reached at 858-650-5321 or fax 858-650-5280.


What an Ombudsperson can help with
What an Ombudsperson cannot help with


Click here for more information about the Ombudsperson Program.

Complaints about court services cannot be resolved by the local child support agency. See the Family Law Facilitator at the courthouse, an advocate, or a lawyer for help in resolving these issues.