Contact Us
Our National City Office will be CLOSED Tuesday, June 23rd from 12:30-1:30 PM. Our payment KIOSK will remain avaible during this time.
Our Central Office will be CLOSED Tuesday, June 23rd from 12:30-1:30 PM. Our payment KIOSK will remain avaible during this time.
Our Escondido Office will be CLOSED Tuesday, June 23rd from 12:00-1:30 PM. The payment KIOSK in the atrium will remain open during this time.
General correspondence mailing address
County of San
Diego Department of Child Support Services
PO Box 122031
San Diego, CA 92112-2031
Intergovernmental Worker Resources
If you work for another child support agency, and
need to reach a San Diego Intergovernmental case manager, please
contact us at 866-901-3212 during the hours of 7:30 a.m. –
6:00 p.m. PST. After
hours, please email: HeretoHelp@sdcounty.ca.gov
Complaints or concerns with your case
The Complaint Resolution/Ombudsperson Team can be reached at 858-650-5321 or fax 858-650-5280 .
An
Ombudsman can help you with: An
Ombudsman cannot help you with:
- Customer Service
- Timeliness of service
- Payment and billing issues
- Decisions to
close a child support case
- Court-ordered amount of child support
- Past
due payments
- Custody or visitation
- Decisions to close a child support case
- Determination of parental relationship
- Complaints about court services or
commissioners
Learn more about the Ombudsperson
Program.
Complaints
about court services cannot be resolved by the local child support
agency. See the Family Law
Facilitator at
the courthouse, an advocate, or a lawyer for help in resolving
these issues.
| An Ombudsman can help you with: | An Ombudsman cannot help you with: |
|
|
Learn more about the Ombudsperson Program.
Complaints about court services cannot be resolved by the local child support agency. See the Family Law Facilitator at the courthouse, an advocate, or a lawyer for help in resolving these issues.
