CALL CENTER: 800-339-4661

About Aging & Independence Services

Aging & Independence Services (AIS), part of the County of San Diego Health and Human Services Agency, provides programs and services to help older adults and persons living with disabilities to stay safe, healthy, engaged, and as independent as possible. The AIS Call Center is the gateway to information and assistance about AIS programs, as well as other community services for older adults, those living with disabilities, caregivers, and family members. Call Center Specialists also take reports of suspected elder and dependent adult abuse. 


AIS Call Center: 800-339-4661
Open 8 a.m. to 5 p.m., Mon-Fri; Abuse reports can be made 24/7

Administration: 858-495-5885
Outreach and Education: 858-505-6300


Programs and Services include:

Adult Protective Services

Serves adults 65 and older and dependent adults 18 and older who are harmed or threatened with harm. Investigates cases of abuse, including neglect and abandonment, as well as physical, sexual and financial abuse.

In-Home Supportive Services

Provides home and personal care assistance to those who receive Supplemental Security Income or have a low income and need help to remain living independently at home.

Long-Term Care Ombudsman

Advocates for residents of long-term care facilities, such as nursing homes and residential care facilities for the elderly. 

Meals & Senior Dining 

Works with community organizations to provide meals to senior dining centers and through home deliveries, boosting the nutritional health of older adults. 

Care Coordination

Helps older adults and those with disabilities live safely at home. Social workers assess nutrition, transportation, and other needs and implement a care plan.

Health and Community Engagement

Offers programs, education, and resources related to fitness, brain health, caregiving, volunteering, elder abuse education, mental health, and intergenerational work.


Initiatives include:

Aging Roadmap

A framework to ensure the region has programs and communities that support older residents. Includes Age Well San Diego, an initiative to make communities more age-friendly.

Learn more at



The Alzheimer's Project

A countywide effort to address the impact of Alzheimer’s disease and other types of dementia on families, caregivers, health care providers and others. Learn more at


Vision and Guiding Documents

To guide our services and our community improvement work, we use the following documents:


Get Involved

Volunteer programs for those looking to help the community:

Retired Senior Volunteer Program (RSVP) and Senior Volunteers in Action
858-505-6399 or

Long-term Care Ombudsman
800-640-4661 or 858-560-2507

Join a committee to serve the community: AIS Advisory Council, Community Action Networks, Age-Well Teams, San Diego Fall Prevention Task Force, Caregiver Coalition, and more! Call Outreach and Education at 858-505-6300.


Stay in touch

For updates on programs for older adults, email To receive the AIS newsletter, contact