Self-Sufficiency Programs



For your safety and the safety of our employees, all Family Resource Center lobbies are temporarily closed to the public due to the federally declared emergency until further notice.

We will continue to provide services through our website and the Access Customer Service Call Center.

Medi-Cal, CalWORKs, CalFresh, and General Relief benefits will continue for March, April and May uninterrupted.Los beneficios de Medi-Cal, CalWORKs, CalFresh y Ayuda General continuarán sin interrupciones durante marzo, abril y mayo.

Medi-Cal, CalWORKs, CalFresh, and General Relief renewals, SAR 7 status reports and periodic reports are suspended. They do not need to be submitted for March, April and May. The County will contact you at a later date if any information is required for your case. 

Here’s how you can get access to services:

1. Go to Benefits CalWIN at:

  • Apply for benefits
  • Get case information
  • Upload case documents
  • View benefit amounts

2. Customers can send documents electronically using LaterDocs at: then search for LaterDocs

3. For EBT inquires, report lost or stolen, replacement, change your PIN number or check your benefit balance call: (877) 328-9677

CONTACT US BY PHONE: 1-866-262-9881

TDD: (619) 668-2266

We appreciate your patience and understanding.


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Self Sufficiency is the branch of the Health and Human Services Agency that provides social welfare services to citizens in need. These services include, but are not limited to: cash, food assistance, employment services and medical needs. There are a variety of programs available for persons both with and without minor children.

The service areas and services for this program are listed below. Click on any icon for more information.


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Access Customer Service Center

The Access Customer Service Call Center is an extension of the County of San Diego Family Resource Centers (FRCs). Access customer service representatives are experienced eligibility workers who are trained in CalWORKs, CalFresh, and Medi-Cal programs. 

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CalFresh is also known as the federal Supplemental Nutrition Assistance Program (SNAP). CalFresh is a program for low-income families and individuals that meet certain income guidelines. CalFresh benefits help supplement your food budget and allow families and individuals to buy nutritious food. 

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CalWORKs provides temporary cash assistance to eligible families with minor children and assists them gain self-sufficiency through employment services. 


Cash Assistance Program for Immigrants (CAPI)

CAPI is a cash assistance program for certain immigrants who are not eligible for the federally funded Supplemental Security Income/State Supplementary Payment (SSI/SSP) program.


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County Medical Services (CMS)

CMS is a program of last resort for eligible adults that covers only necessary medical services. CMS is not health insurance, but it uses a network of Community Health Centers, private physicians and local hospitals to provide medical services.

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General Relief (GR)

GR provides temporary cash assistance for eligible county residents who have no other means of support. 

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Health Care Options

Health Care Options is a program to inform people on Medi-Cal about their health care choices and health plan options.

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Medi-Cal Program

Medi-Cal pays for many health care services, including some dental services, for certain residents of California. 


Social Services Advisory Board (SSAB)

Information on the social services advisory board, meeting minutes and agendas.

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Appeals and Fraud Prevention

Information on self-sufficiency program appeals and fraud prevention. 

EO Reports

Eligibility By The Numbers

Statistical Reports