CALL CENTER: 800-339-4661


Note, this information is subject to change. Be sure to check back regularly.  


Facilitating Access to Coordinated Transportation (FACT) | (888) 924-3228


  • FACT offers rides in San Diego County for seniors aged 60+, persons with disabilities, students, veterans, and other residents who need assistance to make essential trips for medical needs or grocery needs
  • To arrange for a ride, call between 8:00 am and 3:00 pm, Monday – Friday
  • Please have the name(s) of the rider(s) to be transported, the pick-up address and time, and specify if any rider uses a mobility device such as a wheelchair or scooter
  • Rides are available on a first-come, first-served basis
  • Call at least one day ahead, if possible, to arrange for a ride


Ride Well to Age Well Guide

The Age Well San Diego Transportation Team created the Ride Well to Age Well Guide as a way to catalog transportation options throughout San Diego County. The guide explains how to download and use mobile applications such as Lyft, and provides a glossary of common transportation terms.

Transportation options included in the guide:

Use and share the Ride Well to Age Well Guide in your community:


Frequently Asked Questions for Medi-Cal Transportation Services

The document below addresses common questions regarding Medi-Cal Transportation Services.