CALL CENTER: 800-339-4661


Cool Zone Site Program

OVERVIEW: The Cool Zone program is managed by Aging & Independence Services (AIS) in partnership with San Diego Gas & Electric (SDG&E).

The Cool Zone program season runs from June 1 - October 31.

The Cool Zone sites offer free air-conditioned spaces for people to stay cool. The sites are free and a way for residents to save energy for the whole community. Anyone looking to escape the extreme heat may go to one of the sites.

San Diego County Deserts will be expecting excessive heat from 11:00am Friday, July 19, 2024 through 9:00pm Sunday, July 21, 2024. Heat conditions may reach temperatures up to 116 degrees Farenheit. 

County of San Diego - Borrego Springs Branch Library will be extending their hours of operation on Friday, July 19, 2024 and Saturday, July 20, 2024 from 10:00am-6:00pm and Sunday, July 21, 2024 and Monday, July 22, 2024 from 2:00pm-6:00pm for this heat event.

Hydrate with water, find shade, wear sunscreen, and take breaks when outside. If possible, stay in air-conditioned buildings as much as you can. Keep animals in cool places and hydrated with water. Never leave your animals in unattended parked cars.

To learn more about how to stay safe during extreme heat, visit:​​

LOCATE A SITE: To find a site near you, click the interactive map image below. If you would like to view a list of the active sites click the link here: 2024 Cool Zone Site List

TRANSPORTATION: Residents in San Diego County who are unable to get to a Cool Zone site location without transportation assistance can call 2-1-1 San Diego to be connected to free transportation services. 

Cool Zone Interactive Map 2024

BECOME A SITE: Complete the Standards of Participation form

REQUIREMENTS TO BECOME A SITE:  Are you a public or private, for-profit or not-for-profit, organization interested in participating as a Cool Zone site? 

A Cool Zone site must agree to:

  1.  Keep working air conditioning. 
  2.  Post the Polar Bear Cool Zone logo (above) at the front entrance. Logo will be provided by SDG&E.
  3.  Provide access to the public during hours of operation.
  4.  Define seating capacity and provide public seating.
  5.  Allow visitors to arrive unannounced.
  6.  Provide access to the restrooms.
  7.  Ensure visitors are not required to purchase goods or services.
  8.  Allow service animals of any visitor.
  9.  Inform AIS within 24 business hours of any changes to the program, operation days, and/or hours.
  10.  Agree to have your organization’s name, address, public phone number and hours of
    operation listed on AIS Cool Zone and partner websites. 


  • Help lower utility usage in the community.
  • Stay informed about local heat event warnings.
  • Be connected to resources for your community.
  • Contribute to the health and wellbeing of the community.

Cool Zone Fan Program

electric fan

OVERVIEW: Older adults with low incomes and people with disabilities are eligible for a free electric fan if they meet the requirements below. You can apply by completing the Eligibility Form. If you need assistance completing the form or require translation services please call 2-1-1 San Diego and a live representative can submit the form on your behalf.

ELIGIBILTY REQUIREMENTS: To be eligible, the applicant must meet all the requirements below:

  • Live in San Diego County.
  • No access to an air-conditioned space in their home.
  • Unable to travel to a Cool Zone site.
  • No access to a working fan in the home.
  • Not have received a fan from the Cool Zone program in the past 2 years (2022 and 2023).
  • 60 years of age or older and/or disabled.
  • Household income within the limits below:

People in Household

Total Yearly Household Income less than or, equal to:

1 or 2














Each additional person


ELIGIBILITY: If you are eligible, a fan will be sent to the address indicated on the application. Please note, information is only being asked to determine eligibility for a fan and will not be shared unless you provide consent.


Heat & Summer Safety Tips

Hot temperatures present more risks for:  

  • Young children
  • Older adults
  • People with chronic illnesses or disabilities
  • Outdoor workers
  • Unhoused individuals
  • Pregnant individuals

To keep yourself and your loved ones safe:

  • Avoid outdoor activities and exercise.
  • Dress in light, loose-fitting clothes, hats, sunglasses, and sunscreen.
  • Drink plenty of water and avoid sugary or alcoholic drinks.
  • Stay hydrated, even if you're not thirsty. Consider low-sugar sports drinks if you're exercising.
  • Eat lots of fruits and veggies.
  • Check on those vulnerable to heat illness.
  • Work with a buddy when it's hot.
  • Keep an eye on weather forecasts, heat alerts, and cooling centers.
  • Plan ahead for hot days.
Know who is at high risk
Tips to Beat the Heat

Send us an email if you need more information about the Cool Zone program.