About the Probation Department

Chief Tamika Nelson

A MESSAGE FROM THE CHIEF

The County of San Diego Probation Department is an organization of highly skilled individuals with a shared mission to protect public safety by supporting their clients to restore their lives, families, and communities. Our team of more than one thousand San Diegans are dedicated to providing services while balancing support and accountability.

- Tamika Nelson

 

Service ~ Commitment ~ Compassion

Vision Statement:  Enhancing the safety of our communities through restoration and rehabilitation.

Mission Statement:  Highly skilled professionals promoting safer communities through engagement and connecting individuals to the highest quality of services, while balancing opportunity with accountability.

Guiding Principles:

  • Public safety is our priority
  • Maintain fiscal stability
  • Promote a culture that values diversity, fairness & equity
  • Conduct business with transparency and accountability
  • Act with integrity
  • Continually challenge ourselves to enhance our knowledge and expertise

The Department is led by Chief Probation Officer Tamika Nelson and is committed to reducing recidivism and protecting community safety. 

Probation officers supervise more than 9,200 adults and juveniles in the community and approximately 250 youth in juvenile facilities. They provide clients with positive alternatives to crime and have assisted tens of thousands to live law-abiding lifestyles. Probation officers also monitor over 1,100 clients released on pretrial release. They provide judges with vital background information to help them issue appropriate sentences and interventions for more than 8,000 individuals each year.

The San Diego County Probation Department’s objective is to create a positive approach in the way we engage our clients, and enhance our relationships with one another.

Probation has developed and provided Diversity and Inclusion Training to all employees in order to enhance exceptional customer service to the diverse clients we serve, and have fostered organizational awareness on Diversity and Inclusion concepts through employee training, community engagement, and continued innovation in our hiring practices. The Probation Department is committed to valuing diversity and practicing inclusion as our diverse workforce is our greatest asset. Delivering exceptional customer service to the clients we serve is our number one priority.

The Probation Department promotes awareness of the Customer Service Initiative which further enhances our efforts to deliver the County of San Diego's mission of providing exceptional customer service to all clients, and our vision of treating every customer with HEART – Helpfulness, Expertise, Attentiveness, Respect, and Timeliness.