Packaging, Labeling and Sales

Pre-packaged food inspection
Pre-Packaged Food Inspection

Read the Label

All packaged products must show the net quantity on the main display side of the package that consumers see. The net quantity excludes any wrapping or container for the product. Weights and Measures quantity control inspectors test these products to make sure that the packages hold the correct amount. 

Weights and Measures package labeling guidelines require the following in English:

  • Identity of the product
  • Responsibility statement that includes name, street address, and ZIP code
  • Quantity statement in both U.S./British measures and metric, on the principal display panel(s)

Weights and Measures inspectors conduct undercover test sales and purchases to make sure that scales and measuring devices are used properly, most often to check for the proper tare weight (the weight for any sanitary paper, wrapping, cup, or container).

Get What You Pay For

Undercover test sales are routinely done at recycling centers to make sure you're accurately paid. Undercover test purchases are also done at grocery stores, delis, yogurt shops, or anywhere a business sells products directly to consumers using a scale or measuring device. Inspectors also routinely check that stores charge the correct price.

Firewood

Firewood in bulk must be sold by the cord or fraction of a cord, except when sold in quantities less than 1/8 cord. A cord is the amount of wood contained in 128 cubic feet when the wood is “ranked and well stowed” (parallel and touching with little space between pieces).

Firewood dealers are required to leave an invoice with their name, address, date, and the amount of wood delivered. Customers may inquire if the dealer will stack the firewood. Packaged or bundled firewood is required to meet labeling requirements that include identity, responsible party, and quantity. 
 

Customer Complaints

General Complaint Form or wm.awm@sdcounty.ca.gov

Please provide the following information to help our inspectors fully investigate the complaint:

  • Business name, address, and city
  • Date and time of occurrence
  • Brand name, product, or items
  • Quantity purchased or sold

Please include your name, telephone number, and/or email address to allow a Weights and Measures inspector to contact you with the results of our investigation. This information is kept confidential from the business location.