Children, Youth & Families System of Care


Therapeutic Behavioral Services 

If you have a Behavioral Health emergency, please call 9-1-1. 

To access referrals or call the Crisis Line, phone 1-888-724-7240.

Therapeutic Behavioral Services (TBS) is an intensive, individualized, one-to-one behavioral coaching program available to children/youth up to age 21 who are experiencing a current emotional or behavioral challenge or experiencing a stressful life transition. TBS is only available to children/youth with full-scope Medi-Cal benefits who are receiving ongoing mental health services.

TBS can help children/youth and parents/caregivers learn skills to increase successful behaviors and learn new ways of reducing challenging behaviors. TBS is not a stand-alone service; it supports an ongoing primary mental health service such as mental health therapy or case management.

TBS is available to children/youth who meet one or more of the following criteria:
1. Experiencing difficult behaviors which may jeopardize their placement;
2. Currently living in a group home;
3. At risk of psychiatric hospitalization, or have been psychiatrically hospitalized within the last 24 months; and
4. Transitioning to a lower level placement.

Referrals are sent to the County's TBS provider for services.

TBS Referral and Release of Information forms :

TBS Referral Form - May 2017

TBS Release of Information Form (English)

TBS Release of Information Form (Spanish)

    Fax referrals to: New Alternatives Inc. - (619) 615-0897

    Mail referrals to: 2535 Kettner Blvd, Suite 1A4, San Diego, CA 92101

For information, questions, and concerns:  New Alternatives - TBS Office - PH: (619) 615-0701, Mon-Fri,  8-5

TBS Program Brochure (English)

TBS Program  Brochure (Spanish)

California Department of Health Care Services/TBS


For administrative information or to provide feedback about this page, please send us an email or phone BHS Administration at 619-563-2700.