Sector Frequently Asked Questions

This page is updated as needed. Last updated on 10/18/23.

Thank you for visiting the Sector Frequently Asked Questions page. Below are common questions asked from the community related to COVID-19 specific to each sector below. For General COVID-19 FAQs, visit the Frequently Asked Questions page.

Child Care Sector

Table of Contents

Decision Tree

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Clinical Questions

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Ratios

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Cleaning & Disinfecting

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  • What are the recommended guidelines for facility sanitation?
    • It is important to know the difference between cleaning, disinfecting, and sanitizing and when to do each to maintain a healthy child care environment and ensure the well-being of children in care. See Centers for Disease Control and Prevention (CDC) guidance on Cleaning and Disinfecting Your Facility for detailed information on infection control practices related to cleaning and disinfection.
      • Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
      • Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
      • Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.
    • Please see California Department of Public Health (CDPH) Guidance for the latest information on cleaning and disinfection for Child Care Providers and Programs.

COVID-19 Reporting

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  • What do we do if a child, staff, or facility contact has a positive COVID-19 test?

    Isolate and report the incidents to the County, Community Care Licensing (CCL), and affected families.

    •  Isolate the individual with symptoms
      • Isolation is immediately required if a person meets one or more of the following criteria:
        • A positive diagnostic test for COVID-19; or
        • Signs and symptoms that are consistent with COVID-19 (cough, shortness of breath or trouble breathing, fatigue, fever or chills, muscle or body aches, headache, sore throat, new loss of taste or smell, congestion or runny nose, nausea or vomiting, or diarrhea); or
        • A physician has informed the individual that they are likely to have COVID-19.
      • Report the case to the County 
        • If a child, staff, or facility contact has tested positive for COVID-19, please contact the Epidemiology Unit by phone at (619) 692-8499, or complete the Online COVID-19 Notification Form. Calling is preferred for outbreak reporting. For urgent matters on evenings, weekends, or holidays, dial (858) 565-5255 and ask for the Epidemiology Unit duty officer.
        • Childcare providers must report to the local health department (see above) the presence, or suspected presence, of any communicable diseases (see the California Code of Regulations for more information).
      • Report multiple cases to CCL
        • If 3 or more children, staff, or facility contacts have tested positive for COVID-19, please contact the local CCL regional office within 24 hours. To reach a Licensing Duty Officer, call (619) 767-2200 and press #3.
    • Submit an Unusual Incident Report (LIC 624 or LIC624B) within 7 days of reporting the cases to the assigned Licensing Program Analyst or Regional Office. Please include the contact with Epidemiology or Public Health Official with recommendations in the report. Follow California.

     

Hand Sanitizer

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  • Are there any recommendations for hand sanitizer?
    • Hand Sanitizer should contain at least 60% ethyl alcohol (preferred) or at least 70% isopropyl alcohol (a neurotoxin and eye irritant). WARNING: Do not use any products that contain methanol.
    • Closely supervise young children using hand sanitizer to prevent swallowing hand sanitizer because it can cause alcohol poisoning.
    • Hand sanitizer may be used under adult supervision only and must be kept out of children’s reach. Call Poison Control if consumed: 800-222-1222. Note that frequent handwashing is more effective than the use of hand sanitizers. Hand sanitizer must be rubbed into children’s hands until completely dry. Hand sanitizer is not recommended for children under 24 months.
    • Please refer to CDPH Child Care GuidanceCalifornia Poison Control Organization, and the When and How to Wash Your Hands page for more information.
  • Where should we store hand sanitizer?

    From Title 22 Licensing Regulations:

    § 101238(g). Buildings and Grounds: Disinfectants, cleaning solutions, poisons, and other items that could pose a danger, if readily available to children, shall be stored where inaccessible to children.

    AND

    § 102417(g)(4). Operation of a Family Child Care Home: Poisons, detergents, cleaning compounds, medicines, firearms, and other items which could pose a danger if readily available to children, shall be stored where they are inaccessible to children.

Testing

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Stay Up-to-Date

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ECE Telebriefing

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For additional questions and resources, please email:

COVID-Questions@sdcounty.ca.gov

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Health Professionals

Centers for Disease Control and Prevention

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For additional questions and resources, please email:

MCSDCallCenter.HHSAs@sdcounty.ca.gov

Restaurant, Food, & Beverage Providers

Beverage Providers

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For additional questions and resources, please email:

COVID-Questions@sdcounty.ca.gov