Mental Health Outpatient Services
Assertive Community Treatment Services
Assertive Community Treatment (ACT) programs provide the highest level of community-based outpatient care for adults who are experiencing or at risk of homelessness, have a serious mental illness, and who may also have a substance use condition. ACT is an intensive case management treatment model that adopts a “whatever it takes” approach to care with in-person services provided several times per week including weekends and holidays, in addition to regular business hours. All programs have 24/7 on-call availability.
Depending on the need, services may include:
- Rehabilitation and recovery
- Psychiatry
- Nursing
- Intensive case management
- Linkage to substance use treatment
- Supported employment
- Peer support
- Supportive housing
- Payee services
- Transportation
See below for a list of ACT programs serving
adults ages 18 and older except where noted. Programs serving youth
can be found on the bottom of the page.
Community Toolkit
Expand the library of outreach materials below for community use.
-
Assertive Community Treatment Services Flyer
- English
- Other languages coming soon
Learn More
To see if Assertive Community Treatment services are right for you or a loved one, contact:
- Optum's Single Point of Access Team by calling (800) 842-2652 Monday-Friday, 8am-5pm, or
- Any of the programs directly listed in the tables below.
Participants must be adults who are:
- Living with a serious mental illness and may also have a co-occurring substance use condition
- Experiencing homelessness or at risk of homelessness
- In need of intensive mental health services
If you'd like to explore outreach options to connect someone you care about to treatment, the Telecare In-Home Outreach Team (IHOT) or the CARE Act program may be able to help.
If you’re a behavioral health provider, all referrals to ACT programs begin by submitting a Referral Form located on the Optum Single Point of Access website. Call (800) 842-2652 or email SD_ReferralCenter@optum.com during Monday-Friday, 8am-5pm, for more information.
ACT Programs
ACT programs by Region can be found below. Individuals may access services at any of the programs listed, regardless of the Region in which they live. As noted in the tables below, some ACT programs offer in-house substance use services and some are only available through a direct referral.
To print all of the programs featured on this page, select "Expand All" before printing.
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North Central
Program Address and Phone Business Hours Population Served Community Research Foundation – IMPACT 1260 Morena Blvd, Ste 100, San Diego, CA 92110
Neighborhood: Linda Vista
Phone: (619) 398-0355
After Hours: (619) 876-6715
8am-5pm | Monday-Friday Adults ages 25-59 TURN BHS City Star 8775 Aero Dr, San Diego, CA 92123
Neighborhood: Serra Mesa
Phone: (858) 609-8742
8am-4:30pm | Monday-Friday Adults ages 18+ Pathways Catalyst 7986 Dagget St, San Diego, CA 92111
Neighborhood: Kearny Mesa
Phone: (858) 300-0460
8:30am-5pm | Monday-Friday Transition age youth ages 16-25 Telecare Assisted Outpatient Treatment (AOT)
Direct referral only
1660 Hotel Circle North, Ste 101, San Diego, CA 92108
Neighborhood: Mission Valley
Phone: (619) 481-3840
8:00am-4:30pm | Monday-Friday
Drop-in center: 9:30am-4pm | Monday-Friday
Adults ages 18+ referred through Telecare IHOT
Direct referral only
3491 Kurtz St, Ste 150, San Diego, CA 92110
Neighborhood: Midway/Sports Arena
Phone: (619) 320-2404
8:00am-4:30pm | Monday-Friday Adults ages 18-59 discharging from County-approved long-term care facility
Direct referral only
3491 Kurtz St, Ste 150, San Diego, CA 92110
Neighborhood: Midway/Sports Arena
Phone: (619) 332-5830
Fax: (619) 810-23138:00am-4:30pm | Monday-Friday Adults ages 18+ referred through Office of the Public Defender’s Defense Transition Unit and the San Diego Sheriff’s Department
Direct referral only
3491 Kurtz St, Ste 150, San Diego, CA 92110
Neighborhood: Midway/Sports Arena
Phone: (619) 320-2404
8:00am-4:30pm | Monday-Friday Adults ages 18-59 stepping down from acute care referred through hospital social worker
Direct referral only
3132 Jefferson St, San Diego, CA 92110
Neighborhood: Old Town
Phone: (619) 683-3100
8:00am-4:30pm | Monday-Friday Adults ages 18+ stepping down from long-term facility
Direct referral only
3132 Jefferson St, San Diego, CA 92110
Neighborhood: Old Town
Phone: (619) 683-3100
8:00am-4:30pm | Monday-Friday Adults ages 18-59 discharging from long-term facility
Telecare Behavioral Health Court
Direct referral only
Temporary address:
3491 Kurtz St, Ste 150, San Diego, CA 92110Neighborhood: Midway/Sports Arena
Phone: (619) 276-1176
After Hours: (619) 507-6780
8:00am-4:30pm | Monday-Friday Adults ages 18+ formerly incarcerated and referred through the San Diego County Supreme Court
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North Coastal
Program Address and Phone Business Hours Population Served Turn BHS North Coastal 2122 El Camino Real, Ste 102, Oceanside, CA 92054
Phone: (760) 290-8170
8am-5pm | Monday-Friday Adults ages 18-59 -
North Inland
Program Address and Phone Business Hours Population Served Turn BHS North Star 474 West Vermont Ave, Escondido, CA 92025
Phone: (760) 432-9884
8:30am-5pm | Monday-Friday Adults ages 25-59 -
South
Program Address and Phone Business Hours Population Served Community Research Foundation – South Bay IMPACT 855 3rd Ave, Ste 1110, Chula Vista, CA 91911
Phone: (619) 934-5770
After Hours: (619) 380-4907
8:30am-5pm | Monday-Friday Adults ages 18-59 -
East
Program Address and Phone Business Hours Population Served Includes in-house substance use program
10201 Mission Gorge Rd, Ste O, Santee, CA 92071
Phone: (619) 383-6868
8am-5pm | Monday-Friday Adults ages 18+ -
Central
Program Address and Phone Business Hours Population Served Community Research Foundation – Downtown IMPACT 995 Gateway Center Way, Ste 300, San Diego, CA 92102
Neighborhood: Downtown San Diego
Phone: (619) 398-2156
After Hours: (619) 241-3700
8am-5pm | Monday-Friday Adults ages 18+ living in Downtown San Diego Community Research Foundation – Senior IMPACT 928 Broadway, San Diego, CA 92101
Neighborhood: Downtown San Diego
Phone: (619) 977-3716
After Hours: (619) 573-7134
8:30am-5pm | Monday-Friday Adults ages 60+ Includes in-house substance use program
1011 Camino Del Rio South, Ste 300, San Diego, CA 92108
Neighborhood: Mission Valley
Phone: (619) 287-8225
8am-6pm | Monday-Friday Adults ages 18+ TURN BHS Center Star 4283 El Cajon Blvd, San Diego, CA 92105
Neighborhood: City Heights
Phone: (619) 521-1743
8:30am-5pm | Monday-Friday Adults ages 25-59 with a history of justice involvement
Similar to ACT services, "wraparound services” are designed to support children, youth, and their families who require more intensive outpatient care with services provided in the community or in home-based settings. Unlike traditional problem-focused programs, wraparound programs are comprised of a team working together to focus on the needs and strengths of each individual and their family to achieve positive outcomes and improve well-being. The team "wraps" around the family and includes accessing natural supports that the youth and family identify as integral in their life. The goal of this approach is to prevent someone from needing more intensive care or to successfully transition them back home after receiving higher levels of care.
For more information on wraparound programs, call the Access and Crisis Line at (888) 724-7240. To search all behavioral health services for children, youth, and families, you can find a complete list of programs on the Children, Youth, and Families Service Directories page.
Not sure where to start?
Call the Access and Crisis Line (ACL) at 1-888-724-7240 to speak to an experienced counselor who can help find the right service for you or someone you care about. The ACL is operated 24 hours a day, 7 days a week with support available in over 200 languages. Live chat and other resources are available through the ACL website or up2sd.org.
If you are experiencing an emergency, please call 911.