All Services | Outpatient and Support Services | Mental Health Outpatient Services

Assertive Community Treatment and Wraparound Programs

Behavioral Health Services offers two types of intensive outpatient care for people with serious mental health needs:

Assertive Community Treatment

Woman in the community receiving ACT services from a case manager

Assertive Community Treatment (ACT) programs offer the highest level of outpatient care in the community for adults who are homeless or at risk of becoming homeless, have a serious mental illness, and may also struggle with substance use.

ACT is an intensive case management treatment model that uses a “whatever it takes” approach to help people. Team members meet with clients in the community or in their homes several times a week, including on weekends and holidays, in addition to regular business hours. Each program also has staff available 24/7 for on-call support.

Depending on what you need, treatment may include:

  • Rehabilitation and recovery
  • Psychiatry
  • Nursing
  • Intensive case management
  • Linkage to substance use treatment
  • Supported employment
  • Peer support 
  • Supportive housing
  • Payee services
  • Transportation

See below for a list of ACT programs serving adults ages 18 and older except where noted. Programs serving youth can be found on the bottom of the page.

To request a printable outreach flyer, please email Engage.BHS@sdcounty.ca.gov.

Learn More

To see if ACT services are right for you or a loved one:

ACT services are for adults who are:

  • Living with a serious mental illness and may also have a co-occurring substance use condition
  • Experiencing homelessness or at risk of homelessness
  • In need of intensive mental health services

In addition to ACT, there are other outpatient mental health services for adults with higher levels of need. Visit the Behavioral Health Clinics or Case Management program webpages for more information. If you'd like to learn about outreach options to connect someone you care about to treatment, the  Telecare In-Home Outreach Team (IHOT) or the CARE Act program may be able to help.  

For Providers

If you’re a behavioral health provider, all referrals to ACT programs begin by submitting a Referral Form located on the Optum Single Point of Access website. Call 1-800-842-2652 or email SD_ReferralCenter@optum.com during Monday-Friday, 8 a.m. - 5 p.m., for more information.

ACT Programs

ACT programs by Region can be found below. You can access services at any of the programs listed, no matter where you live in the county. Some ACT programs offer in-house substance use services and some are only available through a direct referral.

To print all of the programs featured on this page, select "Expand All" before printing.

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  • North Central
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – IMPACT

    1260 Morena Blvd, Ste 100, San Diego, CA 92110

    Neighborhood: Linda Vista

    Phone: 619-398-0355

    After Hours: 619-876-6715

    Fax: 619-398-0350

    		 8 a.m. to 5 p.m. | Monday-Friday Adults ages 25-59
    TURN BHS City Star

    8775 Aero Dr, San Diego, CA 92123

    Neighborhood: Serra Mesa

    Phone: 858-609-8742

    		 8 a.m. to 4:30 p.m. | Monday-Friday Adults ages 18+
    Pathways Catalyst

    3870 Murphy Canyon Rd., Suites. 320 & 325, San Diego, CA 92123

    Neighborhood: Kearny Mesa

    Phone: 858-300-0460

    Fax: 858-300-0461

    		 8:30 a.m. to 5 p.m. | Monday-Friday Transition age youth ages 16-25

    Telecare Assisted Outpatient Treatment (AOT)

    Direct referral only

    1660 Hotel Circle North, Ste 101, San Diego, CA 92108

    Neighborhood: Mission Valley

    Phone: 619-481-3840

    Fax: 619-481-3857

    8:00 a.m. to 4:30 p.m. | Monday-Friday

    Drop-in Center: 9:30 a.m. to 4 p.m. | Monday-Friday

    Adults ages 18+ referred through Telecare IHOT

    Telecare La Luna ACT

    Direct referral only

    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: 619-320-2404

    		 8:00 a.m. to 4:30 p.m. | Monday-Friday

    Adults ages 18-59 discharging from County-approved long-term care facility

    Telecare Vida ACT

    Direct referral only

    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: 619-332-5830
    Fax: 619-810-2313

    		 8:00 a.m. to 4:30 p.m. | Monday-Friday

    Adults ages 18+ referred through Office of the Public Defender’s Defense Transition Unit and the San Diego Sheriff’s Department

    Telecare Gateway to Recovery

    Direct referral only

    3132 Jefferson St, San Diego, CA 92110

    Neighborhood: Old Town

    Phone: 619-683-3100

    Fax: 619-682-4037

    		 7:00 a.m. to 7:00 p.m. | Monday-Friday

    Adults ages 18+ stepping down from long-term facility

    Telecare Pathways to Recovery

    Direct referral only

    3132 Jefferson St, San Diego, CA 92110

    Neighborhood: Old Town

    Phone: 619-683-3100

    Fax: 619-682-4037

    		 8:00 a.m. to 5:00 p.m. | Monday-Friday

    Adults ages 18-59 discharging from long-term facility

    Telecare Behavioral Health Court

    Direct referral only

    Temporary address:
    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: 619-276-1176
    After Hours: 619-507-6780

    Fax: 619-276-1907 

    		 8:00 a.m. to 4:30 p.m. | Monday-Friday

    Adults ages 18+ formerly incarcerated and referred through the San Diego County Superior Court
  • North Coastal
    Program Address and Phone Business Hours Population Served
    Turn BHS North Coastal

    2122 South El Camino Real, Ste 102, Oceanside, CA 92054

    Phone: 760-290-8170

    		 8 a.m. to 5 p.m. | Monday-Friday Adults ages 18-59
  • North Inland
    Program Address and Phone Business Hours Population Served
    Turn BHS North Star

    474 West Vermont Ave, Escondido, CA 92025

    Phone: 760-432-9884

    Fax: 760-888-2136

    		 8:30 a.m. to 5 p.m. | Monday-Friday Adults ages 25-59
  • South
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – South Bay IMPACT

    855 3rd Ave, Ste 1110, Chula Vista, CA 91911

    Phone: 619-934-5770
    After Hours: 619-380-4907

    Fax: 619-391-0091

    8:30 a.m. to 5 p.m. 

    Monday-Friday

    		 Adults ages 18-59
  • East
    Program Address and Phone Business Hours Population Served

    TURN BHS ACTION East

    Includes in-house substance use program 

    10201 Mission Gorge Rd, Ste O, Santee, CA 92071

    Phone: 619-383-6868

    		 8 a.m. to 5 p.m. | Monday-Friday Adults ages 18+ 
  • Central
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – Downtown IMPACT

    995 Gateway Center Way, Ste 300, San Diego, CA 92102

    Neighborhood: Downtown San Diego

    Phone: 619-398-2156
    After Hours: 619-241-3700

    Fax:619-398-2168

    		 8 a.m. to 5 p.m. | Monday-Friday Adults ages 18+ living in Downtown San Diego
    Community Research Foundation – Senior IMPACT

    928 Broadway, San Diego, CA 92101

    Neighborhood: Downtown San Diego

    Phone: 619-977-3716
    After Hours: 619-573-7134

    Fax: 619-481-3075

    		 8:30 a.m. to  5 p.m. | Monday-Friday Adults ages 60+

    TURN BHS ACTION Central

    Includes in-house substance use program

    1011 Camino Del Rio South, Ste 300, San Diego, CA 92108

    Neighborhood: Mission Valley

    Phone: 619-287-8225

    		 8 a.m. to 6 p.m. | Monday-Friday Adults ages 18+ 
    TURN BHS Center Star

    4283 El Cajon Blvd, San Diego, CA 92105

    Neighborhood: City Heights

    Phone: 619-521-1743

    Fax: 619-393-0242

    		 8:30 a.m. to 5 p.m. | Monday-Friday Adults ages 25-59 with a history of justice involvement 

Wraparound Services for Children and Youth

Family with young child meeting with counselor

Similar to ACT services, "wraparound services” support children, youth, and their families who need more intensive outpatient care with services provided in the community or in their home. Unlike traditional programs that focus on problems, wraparound programs focus on each person's needs in the family and builds on strengths. A team works closely with the youth and their family to help them reach their goals and improve well-being. The goal of this approach is to avoid more intensive care or to help someone return home after receiving higher levels of care.

For more information on wraparound programs, call the Access and Crisis Line at 1-888-724-7240. To search all behavioral health services for children, youth, and families, refer to the Behavioral Health Service Directories for Children, Youth, and Families and select the 'Printable Directory.' 

Not sure where to start?

Call or text 9-8-8 or dial 1-888-724-7240 to speak to someone who can help find the right service for you or someone you care about. Both numbers are operated 24 hours a day, 7 days a week with support available in over 200 languages. If you are experiencing an emergency, please call 9-1-1 .