Behavioral Health Medical Records
Current and former clients of County Behavioral Health Services (BHS) who are seeking copies of their medical records can find information on this page.
If you were seen at any of the following County BHS locations, you can complete one of the two forms below to request a copy of your medical records for yourself, or for someone else:
Forms
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Request Access to Your Records
Complete Form HHSA 23-01 to request a copy of records for yourself. A fee of 20 cents per page may be applied.
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Request to Share Your Records with Someone Else
Complete Form HHSA 23-09 to request records to be released to another party, such as another provider, Disability Office, Attorney, etc.
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Submit Your Completed Authorization Form
You can submit the completed authorization form via mail, email, or fax. Requests for records may take up to 14 days or more to process. You must provide a copy of your government issued identification with your completed authorization form.
If you are a client legal representative, please include the legal documents granting you the authority to request records and/or authorize a release.
By mail:
County of San Diego Health and Human Services Agency
Behavioral Health Services, Health Information Management Services
PO Box 429002
San Diego, CA 92124NOTE: Copies of records will be mailed via USPS Certified Mail and must be signed for. Please ensure preferred mailing address is legible.
By email:
Send to HIMdept.hhsa@sdcounty.ca.gov
NOTE: Should you choose to email your request, please understand that it is at your own risk. San Diego County Behavioral Health is not responsible for information obtained during transmission of request. Encrypted email is preferred.
By fax:
Fax: 619-399-3503
Questions
Call Health Information Management Services at 619-584-3090, Monday through Friday from 8:00 AM – 4:00 PM.
Additional Information
Clients of Edgemoor DP Skilled Nursing Facility must contact Edgemoor directly for medical records by calling (619) 596-5500 or sending an email.
Clients of other behavioral health programs must contact those programs directly for medical records.
Clients looking for immunization records, please visit Public Health Services.
Clients looking for HIV, STD, or other public health records must request those from the California Department of Public Health.
Subpoenas for Behavioral Health Records
Subpoenas for Behavioral Health Services records or court appearances must be personally served. The release of records or disclosure of client information will be subject to existing federal, state, and County regulations. Each subpoena will be evaluated according to the type of request, the program or service provided to the client, and whether or not the records are confidential, in which case they will not be released. Subpoenas can be served to:
Behavioral Health Services
Health
Information Management Services
3255 Camino Del Rio South
San Diego, CA 92108
Not sure where to start?
Call or text 9-8-8 or dial 1-888-724-7240 to speak to someone who can help find the right service for you or someone you care about. Both numbers are operated 24 hours a day, 7 days a week with support available in over 200 languages. For more information visit Get Help Now or All Services. If you are experiencing an emergency, please call 9-1-1.
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