Waterscape Rebate Program

 

 

 

 

FAQs

FREQUENTLY ASKED QUESTIONS

Find quick answers to the most common questions about eligibility, requirements, and how to apply. If you’re not sure where to start, we’re here to help with one-on-one support.

 

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  • Why is the County funding this program?

    The County is committed to protecting the water quality in our creeks, streams, and coastal areas. Runoff from irrigation, storms, and even faulty septic systems can bring pollutants to our waterways and threaten public health.

    When businesses and households make changes to reduce water use and reuse rainwater in their landscapes, we all benefit - the County has healthy, safe waterways we can all enjoy and more reliable water supplies, you save money, and our landscapes look better than ever. 

     

  • What is the process for getting a rebate?

    Below are the general steps that occur while participating in the Waterscape Rebate Program:

    1. Inquiry & Eligibility: An interest form is submitted by the participant and program staff will follow up within 5 business days to confirm eligibility. 
    2. Consultation: A consultation is completed between the participant and program staff.
    3. Application & Notice to Proceed: An application is submitted by the participant and is reviewed by program staff. If no corrections are needed, a notice to proceed is issued and your rebate funds are reserved.
    4. Project Installation: Participant installs their project and documents progress with photos. Participants are encouraged to reach out to program staff with any questions during project installation.
    5. Project Verification: Participant notifies program staff that their project is complete. Using project photos taken by the participant, and/or a site visit, program staff verify project meets all criteria for participant to receive their rebate. 
    6. Rebate Payment: Rebate payment is issued by program staff to the participant - typically 2-4 weeks after the project has been verified by program staff. 

     

  • What if I am not sure which rebate or project is right for my property?

    We can help you take action with confidence. Program staff offer virtual consultations and site visits to help you explore your options and determine the best fit for your property. Contact us directly for one-on-one assistance:

     

     

  • Can I apply for more than one rebate?

    Yes. You can submit applications for any rebate program you qualify for.

     

  • I own multiple properties. Can I apply for the same rebate on all of them?

    Yes, as long as each property is eligible for a certain rebate. But please note – some rebates include lifetime or annual maximums per property or per water meter. Visit each rebate page to see specific eligibility requirements.

     

  • Does my yard have to be a certain size to qualify?

    The Waterscape Rebate Program supports a wide range of yard sizes and home setups. Some rebates, like the Landscape Optimization Service, do have minimum size requirements. However, there are also Turf Replacement and Rain-Saving options for smaller spaces.  

     

  • Can I do these projects myself, or do I need a contractor?

    You’re welcome to complete the project yourself. While using a contractor is not required, your project must follow all program requirements to qualify for a rebate. Before you begin, check in with program staff on any questions. While the program doesn’t officially endorse contractors, Waterscape Rebate Program staff can provide guidance on how to find and select a qualified and licensed contractor near you. There are also state requirements for hiring a licensed contractor for a project at a cost of more than $1,000. Visit the CA Contractors State License Board to learn more.

     

  • How do these projects look, and can I customize the design?

    Waterscape Rebate Program staff are happy to share photos and examples of past successful projects. Some are featured on our website, and others are available upon request. We can also offer design tips based on your specific space and goals. Check in with us for ideas that match your style and make your project both functional and attractive.

     

  • Where can I purchase rain barrels or other project materials/supplies?

    Waterscape Rebate Program staff are happy to help you locate the materials you need and share helpful resources. During your consultation, let Program staff know what specific items you're looking for, like rain barrels, and they can point you to local suppliers and rebate-eligible options. 

     

  • Can rain saving projects help with ponding or flooding at my property?

    When properly planned and installed, rain saving projects can help manage water flow from roofs and driveways and reduce ponding caused by gutters or slow-draining soils. However, for significant flooding, erosion, or other site hazards, we recommend consulting a qualified professional. Waterscape Rebate Program staff can offer guidance, but it is not a substitute for a full site assessment.

     

  • What if I live in the City of San Diego or another incorporated city? Am I eligible for any rebates?

    Yes. There are tons of rebates for San Diego residents. Visit SoCal WaterSmart, the City of San Diego’s rebate page, or your local water agency’s website to learn more. Not sure who your water agency is? Find your water district here

     

  • Can I receive rebates for projects I've completed recently?

    For most rebates, you must apply and receive a Notice to Proceed email before starting your project. Read the instructions for the rebate you’re interested in carefully and reach out to us with any questions. For some SoCal WaterSmart device rebates, like smart irrigation controllers, you must apply for the rebate after you have purchased the device.

     

  • Will these rebates expire at any point?

    The Waterscape Rebate Program is growing and is not expected to go away anytime soon. However, once you’re approved for a rebate, you will have a set amount of time to complete your project. Please review program-specific requirements for details and if needed, request an extension before the deadline to avoid your rebate expiring. Some rebates may also have limits on the number available, based on funding. We recommend checking the individual rebate pages for more information on timing and availability.

     

  • Will I get taxed for this rebate?

    If your rebate amount is $600 or more, you will receive a 1099 form to comply with Internal Revenue Service requirements. The determination of whether or not your rebate is taxable may depend on several variables. We recommend you contact your tax professional for any additional questions you may have.

     

 

 

For more FAQs on rebate opportunities—especially for smart irrigation controllers, rain barrels, and large-scale turf replacement - visit SoCal WaterSmart. If you’re not sure which program is the best fit for your property, the Waterscape Rebate Program team is happy to help you figure it out.

 

 

 

Contact Us

 

Our job is to help you build a more sustainable yard. Feel free to get in touch with questions or feedback.

Helpful Resources

 

Learn more about the world of water-wise landscaping.   

Terminology Glossary

 

Wondering what the difference is between a berm and a bioswale? Look up some common terms here.